End User License Agreement

Version 1.1  ·  Effective March 17, 2026  ·  Steve Henning d/b/a Pawn Software  ·  Grayson County, Texas

1. Grant of License

Upon your acceptance of this EULA and fulfillment of applicable payment obligations, Pawn Software grants you a limited, non-exclusive, non-transferable license to access and use PawnSmarts under one of the following types:

This license is a license to use the Software as a tool. All other responsibilities remain with you.

2. Scope of License

Permitted: Use by the Licensee, their employees, and business partners within their pawn business. Use across multiple devices. Use at the number of locations specified in your purchase agreement.

Not permitted: Transfer (except as in Section 6), sub-licensing, reselling, use as a service bureau for other businesses, or use in California, Massachusetts, or Texas.

3. Subscription License Terms

4. Lifetime License Terms

4.1 What "Lifetime" Means

"Lifetime" means the operational life of the PawnSmarts product — not the biological lifetime of the Licensee. The Company will maintain the Software in good faith but makes no commitment to maintain it indefinitely.

4.2 What Is Included

Full access to all features at time of purchase, all software updates and new features during the product's active life, security patches and bug fixes.

4.3 What Is Not Included

Dedicated support (available separately), additional locations beyond those confirmed at purchase, any future product designated as a distinct successor platform.

4.4 Monthly-to-Lifetime Conversion

100% credit within 90 days: Monthly subscribers who convert to a Lifetime License within 90 days of their first payment receive a credit equal to 100% of monthly payments made, applied toward the lifetime license price. No credit applies after day 90. Automated reminder emails are sent at days 60, 80, and 91.

4.5 Pricing

Lifetime License pricing is individually determined based on number of locations, onboarding requirements, and support needs. The Company sets prices at its sole discretion.

4.6 No Refunds

Non-refundable once access is granted, except as required by Texas law.

4.7 Product Discontinuation

If the Company discontinues PawnSmarts, Lifetime License holders receive at least 180 days advance notice and a full data export opportunity. No monetary refund is provided.

5. Acknowledgment of Tool-Only Nature

By accepting this EULA, you acknowledge that: PawnSmarts is a tool, not a compliance service; you are solely responsible for verifying the accuracy of all data entered; you are solely responsible for reviewing all reports before submission; and you are solely responsible for confirming that submissions were received by the intended recipient.

6. License Ownership and Transferability

6.1 Personal License

A Lifetime License belongs to the individual account holder — not to any business entity. It is a personal right.

6.2 Sale or Transfer of the Business

If the Licensee sells or transfers their pawn business, the license remains with the original Licensee. The incoming owner must purchase their own license. Historical data may be exported at the Licensee's discretion, but the license does not transfer.

6.3 Death of the Licensee

Upon verified death, the license may transfer one time to an immediate family member (spouse, child, parent, or sibling) continuing the same business. Request in writing to [email protected].

6.4 Departing Employees and Partners

Departing employees and partners must be removed from the account. They must obtain their own license for any new pawn operation.

7. Warranty Disclaimer

The software is provided "as is" without any warranty of any kind. The Company expressly disclaims all warranties, including merchantability, fitness for a particular purpose, regulatory compliance, accuracy of report output, data integrity, uninterrupted access, and freedom from error. You assume all risk.

8. Limitation of Liability

The Company's liability under this EULA is subject to and limited by the Limitation of Liability provisions in the Terms of Service, which are incorporated herein by reference.

9. Governing Law

This EULA is governed by the laws of Texas. Disputes are subject to the arbitration provision in the Terms of Service.

10. Contact

Pawn Software  ·  [email protected]  ·  pawn-software.com  ·  Grayson County, Texas